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Reset a lost or forgotten QuickBooks for Mac password

The Automated Password Tool does not work on QuickBooks for Mac data files. This article describes your option if you need to reset a lost or forgotten password.

Detailed Information

QuickBooks for Mac added the Challenge Question feature to assist with resetting your password.

  1. On the Login screen, click the Forgot Password link.

  2. Enter the answer to your challenge question then click Ok.

Note: If you did not setup a security question or if this solution does not work, you need to contact technical support.

KB ID# INF12228
10/25/2016 12:06:01 PM
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