If your business or organization has experienced a change in leadership, you may need to update the primary principal owner of your merchant account. We are happy to assist you!
If the current principal or officer is not available, the new officer may request the change.
Fax or e-mail the letter and supporting documents showing the change of principal to Intuit at the following fax number or email address:
Fax: (818) 436-7868
Intuit will provide the new principal / officer with a merchant application. The entire application (including the Social Security Number* of the new officer) must be completed, signed, and returned to Intuit for processing.
After all required documents are received by Intuit, the change will take place within 5 business days.
After all required documents are received by Intuit, the change will take place in about 1 week..
* The Social Security Number of the responsible officer is required for all merchant accounts. For non-profit entities, this is to satisfy requirements of the Patriot Act. See www.fincen.gov/statutes_regs/patriot/index.html for more information.