This article discusses how to handle checks that are returned due to lack of funds in a customer's account (bounced checks).
IMPORTANT: Option 1 works only if you are in Single-user mode. If you need to record bounced checks while in Multi-user mode, you need to follow Option 2 for manually recording NSF.
The Record Bounced Check feature only applies to Check payments. If you have a returned ACH item, change the payment type to check then follow these instructions.
Note: All these fields are optional. You can leave them blank if you didn't incur any charge or if you do not want to charge the customer for the NSF check.
Follow these steps if you need to record bounced checks while you are in multi-user mode: