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Create a new password vault login username

You want to create a second user for the Password Vault in File Manager or change an existing username.

Detailed instructions

Password Vault can only have 1 user and once created the username can not be changed.  A new user can be created but the old user information will be overwritten and no longer available.

To create a new user:

  1. Select the Password Vault drop down menu then Open Password Vault.
  2. Select Recover Username.
  3. Select I can't remember my answer.
  4. You will then be prompted to clear the vault.  This will clear the Password Vault so that you can start over again.  Select Yes
  5. Select Yes again.  This will allow you to create a new user but you will have to reenter client file passwords.
  6. Reopen the Password Vault and complete the information to create a new Password Vault Login.


KB ID# HOW20315
4/30/2017 1:41:21 PM
QYPPRDQBKSWS05 9138 Pro 2017 f47169