It's fast and easy to change your information. Do it all in the Merchant Service Center.
Note: To protect the security of your payments account, only users with Full Admin access can see and change information in your account profile. And only the principle’s user id (Master Admin User ID or MMa) can make change requests to update the DDA (Direct Deposit Account) on file.
The following information can be changed from within the MSC (Merchant Service Center):
NOTE: Some changes may need to be reviewed by Intuit before they take effect. If a change does not immediately appear, please wait up to 48 hrs for it to take effect or call us at 800-558-9558 to confirm your change.
IMPORTANT: If the account needs to have changes made to the Tax ID , SSN or Legal Business Name, it is required that a brand new account with the correct information is made.
Click here to watch a video tutorial on changing your business name
How do I change the Principal/Account Owner?
A deposit account must be:
Important: For security reasons, only the Principle User ID of the account will be able to update the DDA (Direct Deposit Account) on file. All other Admin-level user IDs can update all other information, but the principle's is required to update the DDA.
In the Deposit Account Information section, click Edit. (If you haven't added an account yet, click Add.)
NOTE: There are a few different email addresses associated with your payments account. Each one receives different kinds of messages:
Tip: GoPayment users can also make these edits within GoPayment on your mobile device. See Change your Bank Account, Business Name or Contact Information from within GoPayment.
For steps on changing other information in your GoPayment Receipt click here.
How do I edit the email address I use to sign in to my account?
How do I change my account password?
How do I change the email address where I get statement and deposit alerts?
How do I edit my GoPayment receipt?
Incorrect business information appears on my emailed GoPayment receipt