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Change how QuickBooks automatically connects to the Internet

When QuickBooks processes credit card transactions, it makes a secure Internet connection to our systems.

There is a QuickBooks setting that controls whether or not QuickBooks automatically logs in to websites or requires a username/password (ie our merchant services).

Follow the steps below  to modify these settings

IMPORTANT: The QuickBooks company file must be in single user mode to make the changes listed.

Detailed instructions

1. Log in to the QuickBooks company file that needs these settings modified.

2. Go to the Edit drop-down and select Preferences.

3. A pop-up window then appears.  Select Service Connection from the options in the left menu.

4. Then click on the Company Preferences tab.

5. Activate the appropriate radio button for one for the two options provided

  • Automatically connect without asking for a password
  • Always ask for a password before connecting

6. Click the OK button to complete and save the changes.

KB ID# HOW16779
11/19/2017 1:24:53 PM
PPRDQSSWS904 9142 Pro 2018 03c8cb