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Run the TWAIN compatibility tool manually

The TWAIN compatibility tool helps identify whether a prospective scanner will be compatible with the QuickBooks check scanning software.

A supported version of QuickBooks that is accessing the Check Solutions for QuickBooks company file must be installed on the computer that is connected to the scanner. Network scanners and VPN connections are not supported.

IMPORTANT: The scanner must appear in the Printers & Faxes (or Devices & Printers) section of the computer that the scanner is connected to; otherwise it will not work.

Follow the link below on the computer where the scanner is installed. 

Detailed instructions

Follow the link below to manually download and run the TWAIN compatibility tool:

TWAIN Compatibility Tool

Sample screen shot of the tool interface:

KB ID# HOW16170
12/10/2017 10:00:02 PM
PPRDQSSWS802 9142 Pro 2018 f45b02