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Troubleshoot QuickBooks Online Banking issues and errors, including OL and OLSU errors

Common setup and connection errors include: OLSU-1011, OLSU-1013, OLSU-1014, OLSU-1016, OL-202, OL-203, OL-205, OL-206, OL-209, OL-231, OL-232 and OL-249. OL-301, OL-332, OL334, OL-392 and OL-393.

You may receive an OL or OLSU error (or no error code at all) when setting up an account for online services or when attempting to download or view transactions.

Important: You must be on a supported version of QuickBooks and Windows.

Detailed instructions

Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.

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KB ID# HOW16085
9/26/2016 5:10:55 PM
QYPPRDQBKSWS05 9138 Pro 2017 f66b02