If the bank account you previously setup for online banking is no longer active with your financial institution or if you want to deactivate online services for some other reasons, you can do so by following the steps outlined in this article. Note that deactivating services does NOT cancel the services with the bank.
If you get a warning that “There are currently online transactions or messages to send for this account. You cannot change the online information for this account until you send or delete any pending messages or transactions associated with this account.” You need to delete or match any pending transactions on your Online Banking/Bank Feeds Center.
Note: If you are unable to deactivate the account, please see Cannot turn off or deactivate Online Banking for an account.