The article details the steps in using Sales Orders to track back ordered items in QuickBooks Desktop.
You can use sales orders to track customer back order, and then use the sales order to track how much of the order has been fulfilled. Once your sales order is created, you can create an invoice based on the sales order.
There are two ways to create the invoice for the sales order. Follow Option 1 if you are on the Sales Order screen and you want to create an invoice directly from it. Use Option 2 if you have previously created the sales order.
The sales order will remain open, with the quantity not on hand. When you receive the items, you can create a final invoice from the sales order.
This will create a partial invoice, and leave the sales order open for the unfulfilled items. When you receive the items, create a final Invoice from the sales order.
Worakround: Create a new custom template for the Sales Order.
Note: This will keep the Backorder column from appearing.
Since you cannot change a Service item to a different type, you need to create a new item to replace it then make it inactive.