Roundtrip is a term used for the process involved in sending a QuickBooks for Mac file to an Accountant with QuickBooks for Windows. This is necessary for the Accountant to make changes, since there is not an Accountants Copy process available in QuickBooks for Mac due to the differences in the types of database each program uses.
Starting in QuickBooks for Mac, this is the basic flow:
Detailed steps are included below including preparation that should be completed in QuickBooks for Mac prior to the transfer.
While QuickBooks for Windows can create a backup for QuickBooks for Mac and vice versa, there are some restrictions:
Because QuickBooks for Mac does not have all the features of QuickBooks for Windows, some data is lost when a QuickBooks for Windows file is converted to QuickBooks for Mac. See our article on opening your company file on your Mac for a complete list of data that does and does not convert from QuickBooks for Windows.
Due to the OS differences and the conversion process, your QuickBooks for Mac file requires some file preparation.
If these steps do not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free or you can contact a technical support agent for additional guidance. Fees may apply.
If you see either of these errors when opening the file in QuickBooks for Windows:
Open your file in QuickBooks for Mac; resort your lists and run the Rebuild Data Utility. Try to convert again.
If you see the message: Cannot Import the Roundtrip file. This file was originally created with another version of QuickBooks for Macintosh. Please import it into the version with which it was created.