Transactions may need to be manually matched when the statement download includes payments for the same amount and vendor; including recurring payments.
Note: QuickBooks Desktop attempts to match transactions by amount, number, payee then date (i.e. closest date, then oldest unmatched date).
To correct a mismatched transaction, follow the steps below to manually match to the appropriate transaction.
Option 1: From the Action column drop-down, select View Details then Not a match.
When the View Details window closes, QuickBooks cycles to the next best match. Click on View Details to Confirm, or choose Not a Match.
Option 2: Manually match to an existing transaction in the register. Select Match to Existing Transaction from the Action column.
Important: Transactions can only be edited from the Need Your Review section of Bank Feeds. It may be necessary to click Not a match multiple times as it cycles through the remaining possible match scenarios.
Option 3: Switch to Classic (register mode) to manually match.