There are several reasons why you may need to reset Sync Manager. The following are sample scenarios that require reset data sync:
Note: If you're restoring a backup and using Reset Data Sync, restore the latest backup to ensure that your file has all the latest data.
To start syncing your company file from a new computer:
Note: After you reset Intuit Sync Manager, it is necessary for the sync to run twice to ensure that all the data from your company file is uploaded to your online applications and all the data from your online applications is downloaded to your company file. If you do not have Intuit Sync Manager set to run automatically or your automatic sync is set to run infrequently, then open Intuit Sync Manager and click Sync Now.