You can create a new company file by copying and renaming an existing file and moving it to a different computer.
Copying the company file retains all of the lists, transactions, templates and preferences used to create the original company file.
Note: All transactions from the original company file are included in the copied file. If you want to remove this existing data, use the Condense Data Utility to remove all of the existing transactions.
If these steps do not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free or you can contact a technical support agent for additional guidance. Fees may apply.