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View AuthID or service token information on Product Information screen

The QuickBooks Administrator can see the AuthID, Online Billing Token, and Shopping Source Tokens in the Services Information area of  the Product Information screen. All other users see Admin Only.


Only the QuickBooks Administrator can see subscribed services information on the Product Information screen. The program is working as designed.

When signing up for an online account, an Auth ID is generated that identifies your file on the service platform. For each subscribed service, a service token is created to detail the subscribed services logging in as Administrator, these service tokens are visible; however, no other users can view them.

If you are not the Administrator, the following information is displayed:

AuthID - Admin Only
Online Billing Token - Admin Only
Shopping Source Token - Admin Only

Detailed Instructions

Log in as the QuickBooks administrator to view AuthID and service token information.

To view the Product Information screen:

  1. Open QuickBooks and sign in as the Admin user.
  2. Press F2 or Ctrl 1 to open the Product Information window (or go to the Help drop-down, select About then press Ctrl  T).  Note:  Some users may have to use their function key (ex. Fn + F2)


KB ID# HOW12229
4/24/2017 7:39:15 PM
QYPPRDQBKSWS08 9138 Pro 2017 bf7b4c