QuickBooks
Customer Service Center
Account and order information at your fingertips
Get answers to your questions about orders, licensing, account maintenance and returns by clicking on the links below.
Ordering from Intuit
Placing an order online
Checking the status of a QuickBooks order
Estimating product delivery time
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Obtaining replacement CDs or manuals
Changing or canceling an order
Ordering QuickBooks products from outside the United States
Estimating product delivery time
Order total is higher than expected
Downloading the QuickBooks Official Guide
QuickBooks updates and new product releases
Upgrade policy for products purchased when a later version is available
QuickBooks products that can be upgraded from QuickBooks Simple Start
International Shipping for POS Hardware
Product Activation/Licensing
Request a replacement license number
Purchasing an additional license
Transferring ownership of a QuickBooks license
Refunds and Returns
Requesting a refund
Exchanging or returning a QuickBooks product
Account Maintenance
Changing your credit card information or updating your account information
Recovering or resetting your QuickBooks Online Account password
Updating or specifying customer contact preferences
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Recovering your QuickBooks Online Account user ID
Researching a charge on your account
Subscriptions and Support Plans
Modifying your support plan
Canceling a QuickBooks annual or monthly support plan
Canceling and requesting a refund for the QuickBooks Enterprise Support Plan
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Obtaining support for the QuickBooks Software Developer's Kit (SDK)
How to locate an Intuit Solution Provider
Transfer file option does not appear when attempting to upload file to Data Services
QuickBooks Service Discontinuation Plan
Online Services
Questions about online financial service charges
Online Backup
Merchant Account Services
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Contacting support for QuickBooks Online Bill Pay
QuickBooks Remote Access Helps
Sales Tax
How Intuit calculates sales tax charges
Removing the sales tax from an eligible organization or agency
Federal tax ID number for Intuit
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State sales tax ID number for Intuit
ProAdvisors
Benefits of being a Certified QuickBooks ProAdvisor
ProAdvisor Program Terms and Conditions
How do I access Certified ProAdvisor logos?
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Marketing your QuickBooks ProAdvisor Practice
Location and Availability of ProAdvisor seminars
Registering for the QuickBooks 2008 Accountant Update Webinar
Press releases for ProAdvisors
Telephone number for Merchant Services referral rebate
Locating a certified ProAdvisor
Flipbooks are not displaying and functioning correctly in the QuickBooks ProAdvisor Certification course
Certification Exam button is not present
Blank screen when taking certification quiz
The progress I made on my ProAdvisor certification course is lost
QuickBooks 2008 ProAdvisor certification course does not display content
Certification scores and course progress not saved
Time frame for displaying the Advanced Certification achievement on the QuickBooks ProAdvisor Web site
Downloading the QuickBooks ProAdvisor practice file (certification.qbb)
Updating ProAdvisor e-mail address after creating the Intuit Online Account
Updating your ProAdvisor Referral Website Profile and Intuit Account information
Creating an account for the Intuit ProAdvisor website
Changing the e-mail delivery to a ProAdvisor account
Error: javax.servlet.ServletException: Unexpected error, when updating the About Me and my Practice section of ProAdvisor Profile
Unable to launch Webex webinar player
Continuing Professional Education (CPE) FAQs
Receiving Continuing Professional Education (CPE) credit for ProAdvisor Webcast training and seminars