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Firewall, internet security, and parental controls settings for updates and network access

Overview

For QuickBooks to access your data file, update its program files, and download payroll updates, several programs must be cleared in your firewall.

If your firewall denies a QuickBooks related program access to a file or the Internet, get the latest updates for your firewall program or for Windows, if you are using the Windows firewall. firewall network security, . Intuit has worked with producers of firewall software to get our programs approved or "white listed." Firewalls automatically allow white-listed programs through.

If getting the latest updates for your firewall software does not resolve the issue, it might be necessary to manually configure your firewall software. firewall network security, . Links to specific firewall software are at the bottom of this article.

Note: Make a note of the information for your firewall version or print this article before using the links.

QuickBooks uses the following processes.

QuickBooks 2009 and later
Grant the following files access through your firewall on ports 80, 8019, 56719, and 55333 through 55342 for both incoming and outgoing traffic:

Note: In the following list, replace [version] with 2009, 2010, Enterprise Solutions 9.0, or Enterprise Solutions 10.0.
  • AutoBackupExe.exe located in C:\Program Files\Intuit\QuickBooks [version]
  • Dbmlsync.exe located in C:\Program Files\Intuit\QuickBooks [version]
  • DBManagerExe.exe located in C:\Program Files\Intuit\QuickBooks [version]
  • FileManagement.exe located in C:\Program Files\Intuit\QuickBooks [version]
  • FileMovementExe.exe located in C:\Program Files\Intuit\QuickBooks [version]
  • IntuitSyncManager.exe located in C:\Program Files\Common Files\Intuit\Sync
  • QBCFMonitorService.exe located in C:\Program Files\Common Files\Intuit\QuickBooks
  • QBDBMgrN.exe located in C:\Program Files\Intuit\QuickBooks [version]
  • QBGDSPlugin.exe located in C:\Program Files\Intuit\QuickBooks [version]
  • QBLaunch.exe located in C:\Program Files\Common Files\Intuit\QuickBooks
  • QBServerUtilityMgr.exe located in C:\Program Files\Common Files\Intuit\QuickBooks
  • QBW32.exe located in C:\Program Files\Intuit\QuickBooks [version]
  • QBUpdate.exe located in C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate
  • QuickBooksMessaging.exe located in C:\Program Files\Intuit\QuickBooks [version]

QuickBooks 2008
The following files must be granted access through your firewall on Port 10180 for both incoming and outgoing traffic:

  • FileManagement.exe located in C:\Program Files\Intuit\QuickBooks [2008 or Enterprise Solutions 8.0]
  • QBCFMonitorService.exe located in C:\Program Files\Common Files\Intuit\QuickBooks
  • QBDBMgr.exe located in C:\Program Files\Intuit\QuickBooks [2008 or Enterprise Solutions 8.0]
  • QBDBMgrN.exe located in C:\Program Files\Intuit\QuickBooks [2008 or Enterprise Solutions 8.0]
  • QBGDSPlugin.exe located in C:\Program Files\Intuit\QuickBooks [2008 or Enterprise Solutions 8.0]
  • QBW32.exe located in C:\Program Files\Intuit\QuickBooks [2008 or Enterprise Solutions 8.0]
  • QBUpdate.exe located in C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate

QuickBooks 2007
The following files must be granted access through your firewall on Port 10172 for both Incoming and Outgoing Traffic:

  • FileManagement.exe located in C:\Program Files\Intuit\QuickBooks [2007 or Enterprise Solutions 7.0]
  • QBCFMonitorService.exe located in C:\Program Files\Common Files\Intuit\QuickBooks
  • QBDBMgr.exe located in C:\Program Files\Intuit\QuickBooks [2007 or Enterprise Solutions 7.0]
  • QBDBMgrN.exe located in C:\Program Files\Intuit\QuickBooks [2007 or Enterprise Solutions 7.0]
  • QBGDSPlugin.exe located in C:\Program Files\Intuit\QuickBooks [2007 or Enterprise Solutions 7.0]
  • QBW32.exe located in C:\Program Files\Intuit\QuickBooks [2007 or Enterprise Solutions 7.0]
  • QBUpdate.exe located in C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate

QuickBooks 2006
The following files must be granted access through your firewall on Port 10160 for both incoming and outgoing traffic:

  • QBDBMgrN.exe located in C:\Program Files\Intuit\QuickBooks [2006 or Enterprise Solutions 6.0]
  • QBDBMgr.exe located in C:\Program Files\Intuit\QuickBooks [2006 or Enterprise Solutions 6.0]
  • QBW32.exe located in C:\Program Files\Intuit\QuickBooks [2006 or Enterprise Solutions 6.0]
  • QBUpdate.exe located in C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate

QuickBooks 2005 and earlier

  • QBW32.exe located in C:\Program Files\Intuit\QuickBooks [2005 or Enterprise Solutions 5.0]
  • QBUpdate.exe located in C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate

AOL Parental Controls settings can also affect how QuickBooks accesses the Internet.

Detailed Instructions

Intuit is unable to supply information for all of the several hundred firewall programs available today. firewall network security, . The links in the following list lead to information for some of the more common firewalls. If your firewall is not listed here, refer to your application's documentation or the software publisher's Web site.

For AOL Parental Controls, the simplest way to provide access to the Internet for QuickBooks is to log in as the master user (generally the Parent's login) when you need QuickBooks to have Internet access. firewall network security, . Because of the variety of possible configurations available for this software, we cannot provide instructions that will guarantee unrestricted Internet access for QuickBooks. firewall network security, . Refer to AOL's Help Web page for further information.


If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free or you can contact a technical support agent for additional guidance. firewall network security, . Fees may apply.

KB ID# 403317
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11/23/2009 9:11:09 AM