Download QuickBooks: find or move a QuickBooks download

What is happening

I can't find my download
I need to move my download to another computer

Detailed Instructions

I can't find my download
First, determine if the download file was saved somewhere on your computer:

  1. Right-click the Windows Start button and choose Search.
  2. Type the following filename, including the asterisk (*):
    quickbooks*.exe
  3. (Windows XP only) Click the Look in drop-down arrow, select Local Hard Drives, and then click Search.
  4. Review the search results. can't find my download, move my download, . The download file is named by year and edition.
    Examples:
    • Pro 2009 is QuickBooksPro2009.exe
    • Pro 2008 is QuickBooksPro2008.exe
    • Enterprise 9 is QuickBooksEnterprise9.exe
  5. If the download file is listed in the search results, make a note of the location listed in the In Folder column.
    You can double-click the file directly from the search results to install QuickBooks using the download file.

    If the download file is not listed in the search results, you may not have completed the original download. can't find my download, move my download, . If you're sure you searched for the correct file in the correct location, you'll need to download the file again.

I need to move my download

  • If the other computer has Internet access:
    1. Go to the computer where you want to install QuickBooks using your download.
    2. Download QuickBooks as you normally would.
    3. Install QuickBooks using the download file. can't find my download, move my download, .
  • If the other computer does not have Internet access:
    1. Find the download file on the computer where you originally downloaded QuickBooks. can't find my download, move my download, . See steps 1-4 above in the I can't find my download section to locate the download file.
    2. Copy the download file to a CD, flash drive, or any removable device you have. can't find my download, move my download, . The download file is approximately 320 MB.
    3. Go to the other computer and insert or connect the removable device.
    4. Copy the download file from the removable device and paste it in a convenient location on the computer.
    5. Install QuickBooks using the download file you just copied to the computer.

If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free or you can contact a technical support agent for additional guidance. can't find my download, move my download, . Fees may apply.

KB ID# 1011597
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11/24/2009 12:55:41 PM