Repairing the Sales Orders that were incorrectly closed and correcting the Inventory reports

Overview

You will need the list of Document numbers you created using KB 1011461

1. . From the Home Page click the Sales Orders (or Estimates) icon.

2. . Click the Find button at the top of the Sales Order or Estimate screen and enter the "Doc #" of the first Sales Order (or Estimate) you want to correct.

3. . Open the found document

4. . Scroll down to the first blank line below the last line item of the document

5. . In the Description field (be sure you are on a new blank line), type a period (.) or a phrase to indicate that this Sales Order has been repaired. . (The actual text used here does not matter. . A period won't change the appearance of the transaction.)

6. . Click Save and New to save your changes and search out the next Sales Order on the list.

7. . Repeat steps 2-6 for each Sales Order or Estimate on your list.

When all Sales Orders have been repaired, click the File menu and choose Utilities and select Rebuild Data.

Allow the rebuild to complete. . The inventory reports should now be correct.

To be sure that there are no Sales Orders that were missed, run a Verify again. . See KB 1011460 for instructions.

 

KB ID# 1011462
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11/23/2009 11:53:23 AM