You can cancel a monthly or an annual QuickBooks support plan. cancel stop end plan didn't order subscription service refund, . You can also apply for a refund on an annual support plan. cancel stop end plan didn't order subscription service refund, . Select the section below that best meets your needs.
Detailed instructions to cancel your QuickBooks Monthly Support Plan
You can cancel your QuickBooks monthly support plan at any time. cancel stop end plan didn't order subscription service refund, . It is important to know that the monthly plan has specific limitations:
- You must contact Intuit to cancel your support plan at least 5 days prior to the next payment date.
- Refunds do not apply to monthly plans.
- If your plan is terminated, you might no longer be eligible to enroll in the plan.
- If you have questions about or wish to cancel your plan, you can contact a representative at (888) 246-8848.
- You can also submit a cancellation request online (select "Questions about my order/account").
Detailed instructions to cancel your QuickBooks Annual Support Plan
If you are not satisfied with your QuickBooks Annual Support Plan, you have the option to cancel. cancel stop end plan didn't order subscription service refund, . However, it is important to understand that the support plan has specific terms and conditions. cancel stop end plan didn't order subscription service refund, . You may cancel during the first 60 days after the initial purchase or the renewal of a plan and obtain a refund for the amount paid for the current membership period under the following conditions:
- If you made no use of the Annual Support Plan, during the first 60 days of the plan, the full amount paid for the current membership period will be refunded.
- If you received Data Recovery or Password Removal Services under the plan during the first 60 days, you will be liable for the full fee for the services used.
- If you talked to or received an email response from a technical support representative during the first 60 days of the plan, the amount refunded will equal the amount paid minus $79 for each support contact.
For additional details about the terms, conditions and cancellation policies, refer to the QuickBooks Annual Support Plans Web site.
You can submit a refund request online (select "Questions about my order/account") or call (888) 246-8848 to speak with a representative.