Obtaining a replacement CD or manual

Overview

Click a link below to learn about obtaining a replacement CD or manual:

I want to get a replacement CD or download the installation package for QuickBooks or Point of Sale:

Replacement CDs are available for the following products:

  • QuickBooks Pro  2007, 2008, 2009, 2010
  • QuickBooks Premier (all editions) 2007, 2008, 2009, 2010
  • QuickBooks Enterprise Solutions 7.0, 8.0, 9.0, 10.0 
  • Point of Sale (all versions) 6.0, 7.0, 8.0, 9.0
  • QuickBooks Pro for Mac 2007, 2009, 2010 

If you have a high-speed Internet connection, you can download an installation package that you can burn to a CD or DVD. replacement installation cd, didn't get, can't find, need CD installation disk, . Click here for more information. replacement installation cd, didn't get, can't find, need CD installation disk, . You'll need a valid license number and product number to reinstall QuickBooks.

If you don't have a high-speed Internet connection or prefer to receive a CD by mail, please contact us online or call our Sales department at 888-729-1996. replacement installation cd, didn't get, can't find, need CD installation disk, . QuickBooks Enterprise Solutions customers, please call 866-379-6635.

Replacement CDs cost $20.00 plus shipping, handling, and applicable sales taxes.

Replacement CDs or manuals are no longer available for QuickBooks 2006 and earlier, or for QuickBooks for Macintosh 6.0 and earlier. replacement installation cd, didn't get, can't find, need CD installation disk, . Learn more about discontinued products and services.

I want to get a replacement CD for Lacerte, ProSeries, EasyACCT or Payroll:

To request replacement CDs, call the number listed:

  • Lacerte: 800-933-9999
  • ProSeries: 800-374-7317
  • EasyACCT: 866-220-0488
  • Payroll: 800-624-2106

I want to get a manual or download a free eBook:

The following manuals are available for purchase:

  • QuickBooks Pro/QuickBooks Premier Startup and Quick Reference Guide  2007
  • QuickBooks Enterprise Solutions User Guide 8.0
  • QuickBooks Enterprise Solutions 7.0 Manual (published by McGraw-Hill)
  • QuickBooks Point of Sale Getting Started 6.0
  • QuickBooks Point of Sale User Guide 6.0, 7.0
  • QuickBooks Pro for Mac 2007 Startup Guide

To purchase a replacement manual, contact our sales department at 877-683-3280.

QuickBooks Premier and Enterprise Solutions customers can download a free, printable copy of the McGraw-Hill eBooks "QuickBooks 2008: The Official Guide" or "QuickBooks 2009: The Official Guide."

To download the free eBook:

  1. Open QuickBooks.
  2. Choose Help > Learning Center Tutorials.
  3. Find the link for the free eBook:
    • QuickBooks 2008: Under Additional Training Resources, click Learn more (next to "Download the free e-Book: QuickBooks 2008 - The Official Guide").
    • QuickBooks 2009: Click Download the free eBook.
  4. Click OK if QuickBooks warns you that it needs to open your web browser.
  5. Enter the requested information and follow the instructions onscreen to receive the eBook.

If you experience technical problems downloading the eBook, please contact McGraw-Hill Technical Support at techsolutions@mhedu.com or (800) 217-0059.

If you prefer a professionally printed version of the book, or if you're a QuickBooks Pro 2008 or 2009 customer, you can purchase a copy at a 40% discount from Barnes and Noble by visiting http://www.bn.com/quickbooks.

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11/21/2009 8:38:33 PM