| Detailed Instructions |
Intuit charges your credit card or bank account for products you order and services you receive. credit card charge, renewal, double charge twice, unknown charge, twice, . These charges often fall into the following categories:
| Charge From |
Reason |
| Recent order |
A recent order might be billed to your account immediately, and your account might have an "authorization" placed on it for the amount of the order plus a small amount (typically a few cents) extra. credit card charge, renewal, double charge twice, unknown charge, twice, . After 2 to 3 business days, the authorization disappears from your account and is replaced by a charge for the order amount. credit card charge, renewal, double charge twice, unknown charge, twice, . To view orders you have placed recently, visit our Order Status page. |
| Assisted Payroll or Direct Deposit |
Recent activity relating to payroll might have triggered this charge. |
| Check or supply purchase |
You may not be charged until your order ships. credit card charge, renewal, double charge twice, unknown charge, twice, . If your order was shipped in two or more pieces, you will be charged for each portion of your order as it ships. credit card charge, renewal, double charge twice, unknown charge, twice, . To view orders you have placed recently, visit our Order Status page. |
Online Backup or Technical Support subscription
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A recent subscription fee might have been billed to your account. |
| Recent order of more than $1500 paid through Installment Billing |
The unknown charge might be related to that purchase. credit card charge, renewal, double charge twice, unknown charge, twice, . To view orders you have placed recently, visit our Order Status page. |
| QuickBooks Enterprise Solutions customer |
You might have a recurring charge related to your subscription. |
If none of these situations apply to you, or if you have researched the charge and have not found an answer, please submit your question online:
A QuickBooks Customer Service representative will contact you and assist you in answering your billing question. credit card charge, renewal, double charge twice, unknown charge, twice, . |
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