The Qbprint.qbp File
The Qbprint.qbp file contains a data line for each form in QuickBooks. . It has a line for invoices and it has a line for journal entries. . When you print a form, QuickBooks pulls the form information and uses it to print the form. . If you change the selections on the Printer Setup window or the Print One Form window, QuickBooks writes the new information into the Qbprint.qbp file.
When you rename the Qbprint.qbp file and restart QuickBooks, a new Qbprint.qbp file is created from default data. . All custom settings that you have entered are lost. . Renaming the file is the preferred troubleshooting tool because you rename the old file and recover your custom settings.
Locating the Qbprint.qbp file:
- Windows Vista:
- Click the Start button and choose Search.
- Click the Advanced Search down arrow.
- Click the Location drop-down arrow and select Local Disk (C:).
- Select Include non-indexed, hidden, and system files. . (Qbprint.qbp is a hidden file.)
- In the Name window enter Qbprint.qbp and click Search.
- Windows XP:
- Click the Start button and choose Search > For Files or Folders.
- Select All files and folders.
- In All or part of the file name enter Qbprint.qbp.
- Click the Look in drop-down arrow and select Local Hard Drives (C:).
- Click the More advanced options arrow and select Search hidden files and folders. . (Qbprint.qbp is a hidden file.)
- Click Search.
Renaming the Qbprint.qbp file:
- In the Search Results window, right-click the Qbprint.qbp file for your version of QuickBooks and choose Rename.
- Enter enter Qbprint.old and press Enter.
- Open QuickBooks.
- Choose File > Printer Setup.
- Click any one of the transactions in the Form Name drop-down and click OK. This will create a new Qbprint.qbp file. . (This does not have to be done for each transaction.)
- Open and print the transaction that was having problems.
If renaming the file resolves the printing issue:
- Reenter your custom printer settings in QuickBooks.
- Observe carefully when printing anything from QuickBooks to ensure that your settings are correct.
If renaming the file does not solve the printing issue:
- Using the method above, find and delete the new Qbprint.qbp file.
- Rename the Qbprint.old file back to Qbprint.qbp.
If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site. . You can also review other available QuickBooks support options for additional guidance.