Possible outcomes when running QuickBooks, QuickBooks Enterprise and QuickBooks Simple Start 2006 and earlier on Windows Vista

Note: When running a 2006 or earlier version of QuickBooks or version 6.0 or earlier of Enterprise Solutions on a Windows Vista computer, some features will not work properly, such as QuickBooks Payroll Services, the QuickBooks Timer and the Shipping Manager.

Although not all issues encountered when installing or running older versions of Intuit products on Windows Vista can be resolved, the most common issues can be addressed quickly and easily. . Resolutions for the four most common situations are listed below and can be applied without difficulty and without lengthy steps:

• "This Program has known compatibility issues" when installing QuickBooks:
  
  Click Run Program to continue with the installation process.

• "There was a problem accessing the fonts section in the Windows registry" when installing QuickBooks:
  
  While this message will not stop the installation from completing, there may be problems with payroll forms if the fonts do not install correctly.

• "QuickBooks and Microsoft Windows Vista Alert" when starting QuickBooks:
  
  
  1. If Don't show this warning again is available on this window, select it.
  2. Click Start QuickBooks.

• "Runtime Error: Abnormal program termination" when starting QuickBooks:
  
  Log into Windows as an administrator and follow these steps:
  1. Right-click the desktop shortcut icon for QuickBooks and select Properties.
  2. Click the Compatibility tab.
  3. Select Run this program in compatibility mode for and select Windows XP (Service Pack 2) from the available list.
  4. Select Run this program as an administrator and click OK to save the changes.
  5. Open QuickBooks. . The error should not recur.

If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site. . You can also review other available QuickBooks support options for additional guidance.