POS Message 176125

This error code can be followed by one of several related messages.

Possible causes:

• The Intuit Entitlement Service is not running or is damaged.
• An exception inside the Entitlement Client folder could not be resolved by Point of Sale.
• There may be network connectivity issues between the Point of Sale server and client machines.
• Firewall software may be blocking access or dual firewalls may be functioning.

Test after each step to see if the problem is resolved. 176125 Intuit Entitlement Service not running, POS error, . When the error no longer occurs, discontinue troubleshooting:

1. Update Point of Sale to the most current release at all workstations, starting with the server. 176125 Intuit Entitlement Service not running, POS error, . The latest update for this version resolves this issue in most cases.
2. Make sure you're logged into Windows as an Administrator and download the 176125 repair tool.
   1. Click Save when prompted and save the file to your Windows desktop.
   2. Double-click POS176125.exe on your desktop and follow the onscreen instructions in the wizard. 176125 Intuit Entitlement Service not running, POS error, . Select your version of Point of Sale on the initial screen.
3. On the client computer, ping the server computer over the network. 176125 Intuit Entitlement Service not running, POS error, . (Clicking this link opens a new browser window.)
4. Restart the computer and open Point of Sale.
5. Configure any firewall applications (McAfee Security Center, Norton Internet Security Center, BigFix, and so on) to allow for Point of Sale processes. 176125 Intuit Entitlement Service not running, POS error, . While the Point of Sale Server may be working without error, if the firewall on the server is blocking incoming messages from the client, you will receive this error on client computers.

• Point of Sale 5.0: C:\Program Files\Common Files\Intuit\Entitlement Client v2\Server\Intuit.Spc.Map.EntitlementClient.Server.Service.exe on the Point of Sale Server.
• Point of Sale 6.0: C:\Program Files\Common Files\Intuit\Entitlement Client\v3\Server\Intuit.Spc.Map.EntitlementClient.Server.Service.exe on the Point of Sale Server.
• Point of Sale 7.0: C:\Program Files\Common Files\Intuit\Entitlement Client\v5\Server\Intuit.Spc.Map.EntitlementClient.Server.Service.exe on the Point of Sale Server.
• Point of Sale 8.0: C:\Program Files\Common Files\Intuit\Entitlement Client\v5.3\Server\Intuit.Spc.Map.EntitlementClient.Server.Service.exe on the Point of Sale Server.

The following articles may help you with configuring your firewall:

• 1010810 - Configuring Earthlink Firewall
• 1010811 - Configuring Zone Alarm
• 8098eb1f - Configuring Norton Internet Security 2005
• 1007381 - Configuring Norton Internet Security 2007
• 1010813 - Configuring Trend Micro PC-cillin
• 1010814 - Configuring Sygate firewall
• 1010815 - Configuring McAfee Personal Firewall 3.02
• 1010816 - Configuring McAfee Personal Firewall Plus
• 1010818 - Configuring Panda Platinum and Titanium firewalls

If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site. 176125 Intuit Entitlement Service not running, POS error, . You can also review other available QuickBooks Point of Sale support options for additional guidance.