retrieve
retrieve backup
The backup file (.qbb) contains copies of all of the data you need to re-create your company file (.qbw) and QuickBooks environment, including your supporting files (such as templates, letters, images, and so on). file handling, . To use the backup file, you must first restore it using the restore wizard.
To open the restore wizard, go to the File menu and click Open or Restore Company.
When to restore a backup file
If your current company file is damaged, you can restore a backup that was made before the damage occurred. file handling, .
If you need to recover lost data, you can restore a backup that was made before the data was lost. file handling, .
If you received a backup file from an accountant, use the restore feature to convert the backup to a usable company file on your
own computer. file handling, . Keep in mind that this will overwrite any changes you've made after the date the backup file was created.
If you need to move your QuickBooks environment to a new machine, you can restore a backup file to the new location.
How the restore process works
To use the backup file, you must first restore the backup file using the restore wizard. file handling, . When you restore the backup:
Your backup file (.qbb) is restored as a company file (.qbw) to the location you specify in the restore wizard.
Supporting files (such as templates, letters, logos, and images) are restored to a separate folder named \Restored_(company filename)Files so as not to overwrite the existing files on your computer. file handling, . You can also find your restored Financial Statement Designer, Cash Flow Projector, Business Planner, and Loan Manager files in this folder if you're using these features.
You can begin using the restored company file right away. file handling, . However, you'll need to copy any supporting files that you need from the \Restored_(company filename)Files folder back to their original folders. file handling, . The file HowToRestoreExternalFiles.txt located in the same folder describes how to do this.
Important: Be sure to read the file HowToRestoreExternalFiles.txt before restoring your supporting files. file handling, . When you copy these files back to their original folders, you'll overwrite any changes made since the backup was created.
Common questions
Can I restore only a part of a company file or data from a specific date range?
No. file handling, . Restore can't update part of your company data or data for specific date ranges. file handling, . When you restore a
backup file, all data in that backup file is in the restored company file. file handling, .
Why is the data in the restored file not current?
The restored file contains only data entered before the backup was created. file handling, . Make sure you're using the most
recent backup file. file handling, .
Can I recover data that I entered after my last backup?
External expando.
How do I restore a file from QuickBooks Online Backup?
External expando.
Can I restore a backup file from a newer version of QuickBooks into a previous version?
No. file handling, . Backups will only restore from the version in which they were created, or from previous versions of QuickBooks. file handling, . You can't restore backup files from a version newer than the one you're using. file handling, . To find out which version of QuickBooks the backup file was created with, right-click the backup file, click Properties, click the QuickBooks tab, and note the version listed in the last Archived with field.
See also