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Security Warning: Do you want to view only the web page content that was delivered securely

You may see a warning when you open QuickBooks:

Do you want to view only the web page content that was delivered securely?

This web page contains content that will not be delivered using a secure HTTPS connection, which could compromise the security of the entire web page.

This warning is from Internet Explorer, which is used by QuickBooks to display some content.

How to fix it


Intuit is aware of this error and why it's happening.  QuickBooks will work correctly even when this error message is displayed.  Simply click Yes when you see the message.


Below are steps to attempt to resolve the issue by adjusting Internet Explorer security settings.  Please note, this will affect more than just QuickBooks. This change may make the computer more susceptible to malicious content.

If you understand and accept the risks, try these solutions:

Solution 1: Adjust security settings in Internet Explorer
QuickBooks uses Internet Explorer to display content even if it's not your default browser.

  1. Open Internet Explorer.
  2. From  Tools menu, choose Internet Options.
  3. Click the Security tab and click on Internet zone.
  4. Click the Custom level button.
  5. Scroll to find the Display Mixed Content option in the  Miscellaneous section and then change the to Enable.

Solution 2: Prevent Live Community from automatically opening by changing the preference:

  • Please Note, the Live Community is automatically turned off by defualt in Quickbooks 2013.
  1. From the QuickBooks Edit menu, choose Preferences.
  2. Along the left side of the Preferences window, choose Desktop view.
  3. On the My Preferences tab, click to clear the Show Live Community checkbox.
  4. Click Ok.
  5. If the Have a Question help window is open, click the red X to close it.

Solution 3: Make Intuit sites trusted in Internet Explorer

  1. Open Internet Explorer.
  2. From  Tools menu, choose Internet Options..
  3. Click the Security Tab and then click Trusted Sites
  4. Click the Sites button.
  5. Uncheck Require server verification (https:) for all sites in this zone.
  6. In the field labeled Add this web site to the zone, type *.intuit.com and click the Add button.
  7. Click Close and then click OK..


KB ID# SLN58536
5/27/2016 7:09:56 AM
PPRDQSSWS400 9132 Pro 2016 ca9923