Was this page helpful?
Thank you!

Comments or suggestions?



Enter Email Address (optional)
email

Resolve QuickBooks performance issues: Part 1, Overview

 

When working with QuickBooks over a network or with a large company file, you may experience certain types of performance issues relating to slowness, taking a long time to open, or other similar behavior. It is important to understand the different types of performance issues that can occur:

  • Taking a long time to open the file.
  • Company file tasks slow down as the number of users signing into the file increase (multi-user environment).
  • Company file runs fine in the morning and slows down as the day progresses.
  • Performance issues for everyone in the office.
  • Performance issues for only one or two people in the office.
  • Intermittent performance issues (certain tasks are quick, while others are slow).
  • Similar data issues in multiple data files, indicating that the network is damaging your data files.

Be aware that every day you use QuickBooks, your data file grows larger. As your file grows, it requires more resources to operate. It is not unusual for data files to grow too large for the installed network to support it and you will need to enhance your network.

 

 

How to fix it

Intuit recommends 5 solutions for resolving performance problems within QuickBooks. The first solution may solve your problem, or you may need to try all possible solutions to resolve the issue. For best results, perform the solutions in the order shown.

Important: Some of these steps may best performed by a qualified IT professional, especially if you do not have Administrator access to your server computer.

 

Be sure to update to the latest release before troubleshooting performance issues.

 

 

If after performing all these steps and you are still experiencing performance issues, Press F2 within the program and consider the following:

 

While there are no actual hard limits for the company file, performance may be impacted if you have; a large file (over 500mb for Pro/Premier and 1.5GB for Enterprise), more than 7 years worth of transactions, or are exceeding any of the list limits, you may be best suited to either condensing your QuickBooks data or starting a new company file.

If these solutions don't resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.

 

KB ID# SLN54633
9/2/2014 11:52:14 AM
PPRDQSSWS401 9102 Pro 2013 f3a19e