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Set up and use online bill payment service

Set up QuickBooks to reflect that you have enrolled in the online bill payment service. Your bank account will need to be linked to the Online Bill Pay service, and the vendors will need to be set up appropriately to receive payments.

Important: In QuickBooks 2014 and Later, the Online Banking Center is now called Bank Feeds.

How to fix it

Before proceeding to use Online Bill Payment, your bank account will need to be set to the QuickBooks Bill Pay.

Set up your bank account to work with Online Bill Payment:

  1. Remove Online Banking from the account associated with online bill payment.
    1. Access the Chart of Accounts.
    2. Right click and select Edit on the Bank Account to be associated with online bill pay.
    3. Select the Online Banking Tab (Bank Feed Settings).
    4. Select Deactivate all Online Services
    5. Select Save & Close.
  2. Set up Online Bill Payment Bank Account
    1. Click on the Banking drop down menu.
    2. Highlight Online Banking and choose Set Up Account for Online Services.
    3. Press Yes to continue.
    4. Select your QuickBooks Bank Account from the drop down option and press Next.
    5. For the Financial Institution, select QuickBooks Bill Pay - New! and press Next.
    6. Enter the Customer ID and the Password that was created when enrolling for Online Bill Pay.
    7. Select Sign In.

There are two ways you can pay bills online:

  • Using the Pay Bills window
  • Using the Write Checks Window.

Before proceeding with either method, make sure that the vendor to pay is set up as an online payee. To do this:

  • Ensure that the vendor, customer, employee, or other name is set up in QuickBooks.
  • Check that they have all the relevant information entered on the Address Info tab, and that the payee's name, address, and phone number are correct.
  • Click the Payment Settings tab and enter your account number with the payee (i.e. the code that the payee uses to identify you).

If the payee can receive electronic funds transfers (EFTs), the financial institution's payment processor sends your payments electronically. If the payee cannot receive EFTs, the payment processor prints a check for you and mails it to the payee. Either way, your payment is delivered on or before the delivery date.

 

If these solutions don't resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.

 

KB ID# SLN44070
10/21/2014 3:19:43 AM
PPRDQSSWS401 9102 Pro 2013 688282