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Correct the customer name after a credit card payment was processed via Merchant Services

The sales receipt or the payment entered in QuickBooks used an incorrect customer name and credit card payment has already been processed via Merchant Services.

Solution details

You cannot update the name on a sales receipt or payment in QuickBooks once the credit card payment has been processed. You need to delete and recreate the transactions.

KB ID# SLN43717
4/24/2017 6:15:31 AM
QYPPRDQBKSWS03 9138 Pro 2017 fe643d