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Correct the customer name after a credit card payment was processed via Merchant Services

The sales receipt or the payment entered in QuickBooks used an incorrect customer name and credit card payment has already been processed via Merchant Services.

Solution details

You cannot update the name on a sales receipt or payment in QuickBooks once the credit card payment has been processed. You need to delete and recreate the transactions.

KB ID# SLN43717
9/26/2016 5:16:11 AM
QYPPRDQBKSWS08 9138 Pro 2017 834b58