After an update has been downloaded for anti-virus or malware software, the following error message occurs when trying to open QuickBooks:
An error occurred when QuickBooks tried to start the database server that manages access to the QuickBooks company file. Error (-6094,0)
This error commonly occurs inside of 3 anti-virus programs:
To resolve the issue:
Set up exceptions for the following anti-virus programs:
To restore infections that have been quarantined, complete the following steps:
To set up an exception in the PC Tools Internet Security settings to prevent the QuickBooks directory from being scanned:
Important: Always make sure to download the latest virus updates so that you are always protected.
To prevent the QuickBooks directory from being scanned:
If necessary, you may need to restore any QuickBooks files that AVG put into it's Virus Vault.
To check to see if any of the QuickBooks files are in the vault and restore them:
Check for Renamed files in the installation Directory:
If these solutions don't resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.