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Error:Failed when creating or converting an accountant's transfer file to an accountant's copy

When creating a portable file or an Accountant's Transfer file or converting an Accountant's transfer file to an Accountant's Copy, an error message comes up with only the word "Failed" and Big Red "X."  You can only click OK to the message.
How to fix it
Troubleshoot the client's company file:
  1. Make sure the latest release for QuickBooks version is installed.
  2. Verify that there are no special characters in the company file name, or in the file path where the original file is saved. (If you find any, remove any apostrophe's, ampersands (&), greater than (>), less than (<), etc. and that should resolve the issue.)
    1. From the File Menu, select Save Copy or Backup.
    2. Click the radio button next to Create a Portable Company.
    3. Click Next.
    4. Select the Folder where you want to save the Portable Company file.
    5. Click Save.
If you receive this error when trying to create an Accountant's Transfer file, ensure that the QBDataServiceUser(XX) user for your version of QuickBooks has full access to the folder where the company file is stored. 
To Modify Permissions:
  1. In Microsoft® Windows, right-click the Start button, and then select Explore.
  2. Right-click on the company file folder, then select Sharing and Security.
  3. If Sharing and Security is not displayed, right-click on the company file folder and select Properties, then click on the Security tab.
  4. If running Microsoft® Windows XP Home:
                  a. Click on the Sharing tab.
                  b. Since Microsoft® Windows XP Home does not allow you to add users, select the Allow users to change my files button.
  5. If running Microsoft® Windows 7 or Vista: Right-click on the company file folder, then select Share, then Add the users.
  6. For a domain or peer-to-peer:
                 a. Click on the Security tab.
                 b. Select  the service related to your version of QuickBooks:
        • Quickbooks 2006 or Enterprise 6.0:   QBDataServiceUser
        • QuickBooks 2007 or Enterprise 7.0:   QBDataServiceUser17
        • QuickBooks 2008 or Enterprise 8.0:   QBDataServiceUser18
        • QuickBooks 2009 or Enterprise 9.0:   QBDataServiceUser19
        • QuickBooks 2010 or Enterprise 10.0:  QBDataServiceUser20
        • QuickBooks 2011 or Enterprise 11.0:  QBDataServiceUser21
        • QuickBooks 2012 or Enterprise 12.0:  QBDataServiceUser22
        • QuickBooks 2013 or Enterprise 13.0:  QBDataServiceUser23
        • QuickBooks 2014 or Enterprise 14.0:  QBDataServiceUser24
  7. Verify that the Full Control checkbox is selected.
  8.  Click the OK button.

If these solutions don't resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply. 

KB ID# SLN42179
4/15/2014 10:26:45 PM
PPRDQSSWS404 9102 Pro 2013 744766