Was this page helpful?
Thank you!

Comments or suggestions?

Enter Email Address (optional)

Error: Failed when creating an accountant's transfer file or converting one to an accountant's copy

When creating a portable file or an accountant's transfer file or converting an accountant's transfer file to an accountant's copy, an error message comes up with only the word "Failed" and Big Red "X."  You can only click OK to the message.
How to fix it

Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.

Solution 1:  Make sure the latest release for QuickBooks version is installed.

Solution 2:  Verify that there are no special characters in the company file name or in the file path where the original file is saved. (If you find any, remove any apostrophe's, ampersands (&), greater than (>), less than (<), etc. and that should resolve the issue.)

Solution 3:  Create and restore a portable file

Solution 4:  Troubleshoot company file for data damage

Solution 5:  Ensure QBDataServiceUser(XX) user has full access to file location

  1. Right-click the Windows Start button, and then select Explore.
  2. Right-click on the company file folder, then select Sharing and Security. Note: If Sharing and Security is not displayed, right-click on the company file folder and select Properties, and then click on the Security tab.
    • Windows 7/8 or Vista: Right-click on the company file folder, then select Share, then Add the users.
    • Windows XP Home: Click on the Sharing tab, then select the Allow users to change my files button.
    • For a domain or peer-to-peer:  Click on the Security tab, and then select the service related to your version of QuickBooks.
  1. Verify that the Full Control checkbox is selected.
  2.  Click the OK button.

If these solutions don't resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply. 

KB ID# SLN42179
3/29/2015 2:19:38 AM
QYPPRDQBKSWS06 9102 Pro 2013 97e9d6