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Error: AutoBackupEXE MFC Application has encountered a problem..., when closing QuickBooks

When closing a company file or exiting QuickBooks, the Automatic Backup process begins but immediately fails with the following error:

Error: AutoBackupEXE MFC Application has encountered a problem and needs to close. We're sorry for the inconvenience.

After installing a later version of QuickBooks, scheduled Backups in earlier versions of QuickBooks may cause this error.

Detailed Instructions

Intuit recommends 2 solutions for this problem. The first solution may solve your problem, or you may need to try both to resolve the issue. For best results, perform the solutions in the order shown.


At Intuit, we strive to provide the highest quality product by assigning resources to address the issues with the biggest customer impact. In some cases such as this one, a fix will not be immediately available but may still be included in a future release.


Any future updates on this issue will be included in this help article.

KB ID# SLN42085
8/29/2016 4:34:54 PM
QYPPRDQBKSWS03 9132 Pro 2016 f7d301