When you open Loan Manager or Cash Flow Projector you are prompted to download or open the Start.vbd file and the program does not open.
Loan Manager and Cash Flow Projector are not compatible with Internet Explorer 9, 10 or 11.
Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.
Solution 1: Follow the steps in the Microsoft article Internet Explorer 9 fails to load VBD documents.
If the solution provided by Microsoft does not resolve the issue, try Solution 2.
Solution 2: Enable Compatibility Mode in Internet Explorer 9, 10 and 11.
Note: If the issue persists, you can try uninstalling Internet Explorer 9 or 10 and revert to IE 6, 7, or 8 to use Loan Manager or Cash Flow Projector.
Solution 3: Change Internet Explorer settings to their default
This issue is currently being prioritized by our engineers against other fixes. Any new updates will be added to this article as soon as more is available.