This issue may be caused by one or more of the following issues:
To resolve this issue, follow each step in the Detailed Instructions below, testing the printer and cash drawer after each step.
To test the printer:
To test the cash drawer:
If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the QuickBooks Point of Sale Community Forum. You can also review other available support options for additional guidance.