You are logged in as a specific user when you use QuickBooks Desktop. QuickBooks Desktop automatically creates the Admin user for you. Aside from the Admin user, you may be using another log in credential added by the Admin. Security updates and other unforseen circumstances may lead you to reset your password.
This article is about resetting the QuickBooks Admin password and other passwords you may have related to using QuickBooks Desktop.
"Your password and challenge answer and question have been removed, and your company file is no longer password-protected. When you close this window, you will be asked to create your new password and select and answer your challenge question."
Go to the QuickBooks Automated Password Reset tool to reset your Admin password.
Important: Please ensure you enter the First and Last Name of the person who originally purchased/activated the product.
For a step by step guide on how to use this tool see Use the QuickBooks Automated Password Reset tool to reset your Admin password.
What version and release of QuickBooks am I using?