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Error 1304: Error writing to file [file name]. Verify that you have access to that directory

When installing or updating QuickBooks, the following error occurs when installing QuickBooks:

[Error 1304] Error writing to file [file name]. Verify that you have access to that directory.

Why this is happening

This error can be caused by an issue with the CD or the CD drive. It may also be caused by a damaged .NET component.

How to fix it

Important: These troubleshooting steps may help resolve your issue. They focus on the Windows operating system, which is not an Intuit product. Intuit recommends if you are not comfortable doing these steps on your own, you can find expert assistance by consulting your computer's manufacturer or a Windows expert. If the difficulty persists after performing these steps, contact your computer's manufacturer or Microsoft.

If you prefer to resolve this issue manually, copy the installation folders from the QuickBooks CD to your hard drive and then install QuickBooks, as described here.

Note: If you downloaded QuickBooks and are not installing from a CD, see repairing/reinstalling the Microsoft .NET Framework component of Windows.

 

Note: You can troubleshoot possible CD and CD driveissues using the following Microsoft knowledge base articles:

If you still receive the same error, this may be caused by a damaged .NET component. Click here for steps on repairing/reinstalling the Microsoft .NET Framework component of Windows.

If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free, or you can contact a technical support agent for additional guidance. Fees may apply.

KB ID# SLN41474
9/17/2014 4:35:07 PM
PPRDQSSWS405 9102 Pro 2013 6d68ab