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Warning: The file you specified cannot be opened, when you open QuickBooks

You see the following error message when trying to open the QuickBooks company file on a Windows computer:

Why this is happening

This error may occur because QuickBooks has downloaded software and or payroll updates and is not able to install these updates because of Windows user permissions or User Account Control settings in Windows Vista or Windows 7/8.

How to fix it

Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.

Solution 1:

 

Solution 2:

  1. Use the Windows Task Manager to close out of QuickBooks.
  2. Right click the QuickBooks icon.
  3. Select Run as Administrator.
    • Note: You may see a prompt that says; "Do you want to allow the following program to make changes to this computer?"; click the Yes button on this prompt.

 

If these solutions don't resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.

KB ID# SLN41371
12/19/2014 11:55:50 PM
QYPPRDQBKSWS10 9102 Pro 2013 9c020d