Reinstall or move an installation of QuickBooks to another computer

Reinstalling QuickBooks or moving your QuickBooks installation to another computer requires your license and product numbers and your installation CD or download. Details about common questions are below.

To reinstall or move your QuickBooks installation 

1. On the computer where you want QuickBooks installed, download the installation files or insert the CD. (If the new computer doesn't have Internet access, see the move your download section of Find or move your download.
2. Install QuickBooks as you normally would.

Common questions about reinstalling or moving an existing installation

What if I don't have my CD?

If you have your license and product number but need the installation files, you can download your version of QuickBooks. See Download QuickBooks products for steps to access a download.
What if I don't have my license and product numbers?

Use the License Look Up Tool site to access your license and product numbers.
Will I need to register QuickBooks after I reinstall or move it?

If you move your installation to another computer you will need to register again. Go to Help > Register QuickBooks to start the process. After you enter your business phone and zip, Intuit will detect that your copy of QuickBooks was already registered and will record the registration information for the new computer.
If you reinstall QuickBooks on a computer where it was previously registered, you will not be required to register again. QuickBooks will detect that your copy of QuickBooks was already registered and will not prompt you to register.
What about my company file(s)?

Moving your QuickBooks installation does not move your company files. Your company files must be copied to the new location separately. See Moving a company file to another computer.
Reinstalling QuickBooks over an existing installation does not affect your company files. You can open your company files with the reinstalled copy of QuickBooks as you normally would.
 

If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free or you can contact a technical support agent for additional guidance. Fees may apply.