When opening or creating a company file, one of the following errors may occur:
These errors can be caused by:
The issue causing this error may have been addressed in the latest release for your version of QuickBooks. Update your copy of QuickBooks to the most current release, and then try opening or creating the company file again
If re-opening and/or updating QuickBooks does not resolve the error, Intuit recommends 2 solutions for this problem. The first solution may solve your problem, or you may need to try both to resolve the issue. For best results, perform the solutions in the order shown.
Solution 1: Download, install and run the QuickBooks File Doctor
Solution 2: Manually resolve -6189, XX errors
If these solutions don't resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.