When you try to email an estimate, invoice, sales order, or other form, one of the following errors occurs:
Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.
Note: If you see this error while trying to email estimates, try solution 1. If not, start with solution 2.
Solution 1: Enable your company file's Estimate preference
Steps for QuickBooks Simple Start:
Try emailing an estimate again.
If this does not resolve your issue, or if you are not emailing estimates, continue to Solution 2.
Solution 2: Delete temporary files
If this does not resolve your issue, continue to solution 3.
Solution 3: Run the PDF Diagnostic Tool
Solution 4: Repair MSXML
If these solutions don't resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.