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The Open Purchase Order report includes PO's that have been received in full

The Open Purchase Order report displays a purchase order that has been received in full. To verify that a Purchase Order has been received, double-click QuickZoom in the purchase order from the report:

  • The purchase order has the printed stamp Received in Full or Closed.
  • The Closed checkbox is unmarked.
  • The Closed column is grayed out.

This indicates that your company data file is damaged.

How to fix it

Solution 1: Check for data damage.

  1. Perform standard data damage trouble shooting.

Solution 2: Modify the date of the Purchase Order(s)

  1. Choose Reports > Purchases > Open Purchase Orders.
  2. Double-click the purchase order that is "Received in Full."
  3. Modify the Date field on the "Closed" purchase order.
    1. Change the Date by adding 20 years to the correct date.
    2. Click the Save &New button.
    3. Click the Previous button at the upper left corner of the purchase order, this should bring up the PO that was edited.
    4. Change the Date back to the correct date.
    5. If the Closed box at the bottom of the PO is now available clear the check box and reselect it.
      • Note: In most cases this step will not be necessary
    6. Click Save &Close.
    7. Repeat steps for any other affected PO's on the Open Purchase Orders report.
  4. Ensure the purchase order does not appear on the Open Purchase Orders report.

Solution 3:  Modify the line item of the Purchase Order(s)

Note: This solution will work only if the PO was closed manually and there are no item receipts or bills attached to the line item(s) being modified.

  1. Choose Reports > Purchases > Open Purchase Orders.
  2. Double-click the purchase order that is "Received in Full"  or "Closed".
  3. Edit the Clsd column on the line items of the PO(s):
    1. Uncheck the Clsd column on any line that was manually closed.
    2. Click Save & Close.
    3. Bring up the Open Purchase Orders report from step 1.
    4. Double-click the purchase order that was edited.
    5. Recheck the Clsd column.
    6. Click Save & Close.
    7. Repeat steps for any other affected PO's on the Open Purchase Orders report.
  4. Ensure the purchase order does not appear on the report.

 

If these solutions don't resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.

 

KB ID# SLN41013
12/18/2014 9:21:24 AM
PPRDQSSWS406 9102 Pro 2013 6fdbdf