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Error -6000, -301: An error occurred when QuickBooks tried to access the company file

When trying to open the company file, the following error occurs:

Warning: An error occurred when QuickBooks tried to access the company file. Please try again.

If the problem persists, contact Intuit Technical Support and provide them with the following error codes: (-6000, -301). Click the Details button for more information to provide Intuit Technical Support to help diagnose the error.

Why this is happening

This error can be caused by any of the following:

  • One or more of the QuickBooks Support Files is damaged. These files are:
    • The Transaction Log (TLG) file.
    • The Network Descriptor (ND) file.
    • The Data Source Name (DSN) file.
       
  • The company file is damaged.
  • Encryption software is installed.
How to fix it

 

 

 

 

 

 

 

 

If these solutions don't resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.

KB ID# SLN40964
9/21/2014 11:09:55 PM
PPRDQSSWS406 9102 Pro 2013 bb1551