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Error: QuickBooks is unable to send your email to Outlook

When you try to email a report or transaction, you may see an error:

QuickBooks is unable to send your email to Outlook. Close any open Outlook windows and try again.
Why this is happening

This error may be caused by:

  • Your email preference being set incorrectly.
  • A damaged MAPI32.dll file.
  • QuickBooks running as administrator.
  • A damaged QuickBooks installation.
  • A damaged Outlook installation.
If you are using QuickBooks 2014

Intuit recommends several solutions for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.







If these solutions don't resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.

If you are using QuickBooks 2013
KB ID# SLN40921
12/22/2014 6:12:37 AM
PPRDQSSWS405 9102 Pro 2013 d4f126