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Error 1402: Could not open key [x]

When attempting to install, the following message is returned:

Error 1402: Could not open key: [Key name].
Why this is happening

This error can be caused by an issue with Windows user privileges or by problems with locked Windows Registry keys.

How to fix it

Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.


If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.

KB ID# SLN40872
8/31/2015 1:48:06 AM
PPRDQSSWS403 9125 Pro 2015 74611f