When you open QuickBooks, you see this error message:
Adaptive server anywhere database engine has encountered a problem and needs to close.
The error can also occur when trying to access a customer, vendor, or employee center in a QuickBooks company file.
This error can be caused by one of the following conditions:
Note: If you are using a flash or thumb drive, always close QuickBooks before removing the drive.
To resolve this issue, select the option that best fits your situation:
If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free or you can contact a technical support agent for additional guidance. Fees may apply.