Unexpected Error or Unrecoverable Error, when printing sales forms before saving them

An error occurs when you try to print a sales form (invoice, sales order, etc.) before you have saved it.

Note: The following errors may contain "Unrecoverable Error" instead of "Unexpected Error."

QuickBooks 2008 or Enterprise Solutions 8.0 R5:

• Unexpected Error 14770 92387
• Unexpected Error 14771 20458
• Unexpected Error 14747 12649
• Unexpected Error 00000 16673
• Unexpected Error 00000 51733

QuickBooks 2008 or Enterprise Solutions 8.0 R3 and R4:

• Unexpected Error 14769 71490
• Unexpected Error 14769 59262
• Unexpected Error 14769 87352
• Unexpected Error 14769 05890

QuickBooks 2008 or Enterprise Solutions 8.0 R1:

• Unexpected Error 14747 27731
• Unexpected Error 14747 29373
• Unexpected Error 14747 41584
• Unexpected Error 14747 57480

This error occurs when QuickBooks encounters an unexpected blank line on the form. The blank line is created if you click or tab to a new line after the last item on the form.

Solution 1: Update to the latest release

To resolve this issue, go to the Product Updates page and download the latest release for your product.
 

Solution 2: Change your preferences to allow printing without saving first

Note: The QuickBooks administrator must make this change.

1. Sign in as the administrator.
2. Switch to single-user mode.
3. Select the Edit menu and select Preferences.
4. In the left pane of the Preferences window, select General. Then click the Company Preferences tab.
5. Click to clear the Save transactions before printing checkbox.
6. Click OK.

You can now print without having to save the transaction first.

Note: As a temporary solution, you can try positioning your cursor on the last line item in the form that contains data before printing the form.

If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free, or you can contact a technical support agent for additional guidance. Fees may apply.