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Error: You cannot print directly to the QuickBooks PDF Converter

When printing or emailing from QuickBooks, you receive the following error:

You cannot print directly to the QuickBooks PDF Converter. Try using QuickBooks Save as PDF menu option.

Why this is happening

This issue occurs if:

  • The QuickBooks .pdf converter is marked as the default printer.
  • The QuickBooks .pdf converter is damaged.
  • The QuickBooks printing file qbprint.qbp is damaged.
How to fix it

Intuit recommends 3 solutions for this problem. The first solution may solve your problem, or you may need to try all 3 to resolve the issue. For best results, perform the solutions in the order shown.

Solution 1: Choose another printer as the default

If you still encounter the error, go to solution 2.

Solution 2: Rename the qbprint.qbp file

  1. Close QuickBooks.
  2. Rename the qbprint.qbp file.
  3. Try to print or email again.

If you still encounter the error, go to solution 3.

Solution 3: Reinstall the QuickBooks PDF Converter

  1. Close QuickBooks.
  2. Uninstall and reinstall the QuickBooks PDF Converter.
  3. Open QuickBooks and try to print or email again.

 

KB ID# SLN40746
12/8/2016 1:59:57 PM
QYPPRDQBKSWS09 9138 Pro 2017 7c70f1