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Error: You cannot print directly to the QuickBooks PDF Converter

When printing or emailing from QuickBooks, you receive the following error:

You cannot print directly to the QuickBooks PDF Converter. Try using QuickBooks Save as PDF menu option.

Why this is happening

This issue occurs if:

  • The QuickBooks .pdf converter is marked as the default printer.
  • The QuickBooks .pdf converter is damaged.
  • The QuickBooks printing file qbprint.qbp is damaged.
How to fix it

Intuit recommends 3 solutions for this problem. The first solution may solve your problem, or you may need to try all 3 to resolve the issue. For best results, perform the solutions in the order shown.

Solution 1: Choose another printer as the default

If you still encounter the error, go to solution 2.

Solution 2: Rename the qbprint.qbp file

  1. Close QuickBooks.
  2. Rename the qbprint.qbp file.
  3. Try to print or email again.

If you still encounter the error, go to solution 3.

Solution 3: Reinstall the QuickBooks PDF Converter

  1. Close QuickBooks.
  2. Uninstall and reinstall the QuickBooks PDF Converter.
  3. Open QuickBooks and try to print or email again.

If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free, or you can contact a technical support agent for additional guidance. Fees may apply.

KB ID# SLN40746
7/27/2014 11:13:19 PM
PPRDQSSWS406 9102 Pro 2013 3a8ac2