Was this page helpful?
Thank you!

Comments or suggestions?



Enter Email Address (optional)
email

Printer Troubleshooting: Click File and then Printer Setup and nothing happens.

In the Menu Bar, select File and then Printer Setup. You expect to see the Printer Setup window, but the that window does not open, and it appears that nothing is happening.

Why this is happening

There are several possible causes of this issue, but a corrupted Qbprint.qbp file is the most common:

  1. The Qbprint.qbp file is corrupted.
  2. The Printer Setup window could be opening off screen.
  3. The Intuit Internal Printer is selected as the default printer.
  4. A QuickBooks program file is missing or corrupted.
How to fix it

 

 

 

 

 

 

 

If these solutions don't resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.

KB ID# SLN40649
12/20/2014 10:38:16 AM
PPRDQSSWS406 9102 Pro 2013 2045cd