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Printer Troubleshooting: Click File and then Printer Setup and nothing happens.

In the Menu Bar, select File and then Printer Setup. You expect to see the Printer Setup window, but the that window does not open, and it appears that nothing is happening.

Why this is happening

There are several possible causes of this issue, but a corrupted Qbprint.qbp file is the most common:

  1. The Qbprint.qbp file is corrupted.
  2. The Printer Setup window could be opening off screen.
  3. The Intuit Internal Printer is selected as the default printer.
  4. A QuickBooks program file is missing or corrupted.
How to fix it








If these solutions don't resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.

KB ID# SLN40649
11/26/2015 11:35:59 AM
PPRDQSSWS400 9132 Pro 2016 2a0337