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Resolve data damage, Part 2: Re-sort the lists in your company data file

  1. QuickBooks stores data pertaining to Customer:Jobs, Vendors, Employees, Other Names, Accounts and Items, as well as other things, in lists.
  2. A particular Customer or Employee or Item is an entry in a list.
  3. Your lists can become damaged. The damage can often be repaired by re-sorting which puts a list back in its default order.
  4. You might not see any changes on the screen, but QuickBooks is making changes in the background.
  5. Any QuickBooks user can re-sort lists.
  6. If you have manually changed the order of a list, re-sorting the list will undo your changes. Back up your company data file to preserve your manual sort.
How to fix it

 

Collapse or Expand All

The Data Damage Series

This is the second in a series of articles that will guide you through the data damage resolution process.

 

Usually, when you finish resorting your lists, continue with:

  1. Part 1: Start Here (see link above), OR
  2. Part 3: Find data damage with the Verify Data Utility (See link above).
KB ID# SLN40562
7/5/2015 10:30:07 AM
PPRDQSSWS401 9102 Pro 2013 7a3020